Privacy Policy

Last Updated: May 15, 2024

Galspabide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://galspabide.com (the "Site") or purchase our financial education products and services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

• Register on our Site
• Make a purchase
• Subscribe to our newsletter
• Contact our customer service team
• Participate in promotions, surveys, or other features

This information may include:

• Contact information (name, email address, phone number, mailing address)
• Billing information (credit card details, billing address)
• Account credentials (username, password)
• Preferences and interests related to our products and services
• Communication history with our team

Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on the Site, referring websites)
• Location information based on your IP address
• Cookie data as detailed in our Cookie Policy section below

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders for our financial education products
• Create and manage your account
• Provide customer support and respond to your inquiries
• Send transactional emails and order confirmations
• Send marketing communications about new products, special offers, or other information we think you may find valuable (you can opt out at any time)
• Improve our website, products, and services
• Analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activities
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, shipping, email delivery, hosting, analytics, and customer service.
• Business Partners: Companies we collaborate with to offer joint promotions or products, but only when you have explicitly consented to receive communications from such partners.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case personal information may be transferred as a business asset.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Cookie Policy

We use cookies and similar tracking technologies to track activity on our Site and hold certain information to enhance your experience.

Types of cookies we use:

• Essential Cookies: Necessary for the functioning of our Site and enabling you to use its features.
• Analytical/Performance Cookies: Help us analyze how visitors use our Site to improve its performance and user experience.
• Functionality Cookies: Allow the Site to remember choices you make and provide enhanced, personalized features.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track marketing campaign performance.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

5. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. All payment transactions are encrypted using SSL technology.

However, please understand that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For users with accounts on our Site, we store your personal information for as long as you maintain your account. For transactions, we retain your data for a period of 7 years to comply with tax, accounting, and legal requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to rectify or update inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to the processing of your data
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including when processed by third-party service providers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have questions, concerns, or requests concerning this Privacy Policy or our treatment of your personal information, please contact us at:

Galspabide
40 East Ridge Avenue
Accra, Ghana
Email: [email protected]
Phone: +233 26 555 7012

UK Office:
46 Hall Flats
Rosebury, WV99 1RG
Phone: +44 574 075 0577